Blerp Walkon FAQ
How do I add Blerp to my Twitch stream?
Check out this in depth guide from Gael Level on how to add Blerp to your Twitch stream here!
https://www.youtube.com/watch?v=ZLwhxie_7f4
How do I add Blerp to my OBS?
The Blerp browser source needs to be added to your streaming software (e.g. OBS, Streamlabs, Twitch studio) in order to play on your stream so both you and your viewers can hear and see Blerp redemptions. Follow our guide here for step by step instructions on how to add Blerp to your OBS.
Why does my Blerp audio sound glitched/distorted?
Normally glitched audio is because of the browser source running out of CPU. There are guides online of how to give certain tasks higher priority but they should be navigated with care. Additionally capping game fps or lowering encoder quality can take strain off the CPU. Also, double checking your drivers to make sure they are fully updated (using the updater for your drivers, not windows) might help!
Why can't I hear the Blerp alerts / Why aren't my alerts showing up on stream?
If you haven’t already, you’ll need to add your Blerp browser source to your broadcasting software. The Blerp browser source needs to be added to your streaming software (e.g. OBS, Streamlabs, Twitch studio) in order to play on your stream so both you and your viewers can hear and see Blerp redemptions. See our guide on how to add Blerp to your OBS here.
If the audio isn't playing when viewers redeem a Blerp, try checking your Audio Monitoring settings in your broadcasting system. (OBS, Streamlabs) Audio Monitoring should be set to "Monitor and Output". Refer to this audio guide for instructions on how to change your Audio Monitoring settings
After you've set it to "Monitor and Output", refresh the cache of the browser source and restart your streaming program.
Why do I have duplicated audio when a reward is redeemed?
This is likely an issue on your end and there are a few possible reasons why it could be happening:
- The first thing to make sure is you don't have the Blerp browser source open in a web browser in addition to OBS / SLOBS.
- Next add a new browser source in OBS / SLOBS and view the "Add Existing" list. If you see two Blerps here you will need to delete Blerps from your scenes until this menu only shows one. After you may readd it to the other scenes via the Add Existing method.
- If you only see one blerp source it is possible that you may have mislabeled one that actually has the Blerp URL set. You can examine each of your browser sources to verify this is not the case.
- Next you will want to go to the properties screen of the Blerp browser source. See if control audio via OBS is selected. If it is you can uncheck it and verify you only hear the audio once.
- If you continue to desire to control audio via OBS please press the cog next to the individual volume monitor for Blerp in your OBS and go to advanced audio properties. Here you should see a drop down for Audio Monitoring. Test the Blerp Source with different settings here until the duplicated audio is resolved.
- Finally if you continue to have issues you can post a message in the relevant support channel
I’ve approved my viewers walkon, why isn’t it playing?
If only some WalkOns are playing but other users' WalkOns aren't, it's likely the user does not have WalkOn set to autoplay. Viewers with a WalkOn will need to adjust their settings to enable the autoplay feature, walkons are set to manually trigger by default. To make these adjustments, viewers will need to access your Twitch extension, navigate to the side menu, and select the "WalkOn" tab. From there, they can choose the desired WalkOn and toggle the "autoplay" option on.
Streamers also have the option to enable walk-on chat commands from their Blerp settings. This feature allows viewers to activate their respective WalkOn by using the "!walkon" command in the chat.
Can I assign Walkons for viewers?
Yes! To assign walkons for viewers, in your Blerp dashboard, navigate to the "WalkOn" tab and search for the specific username of the viewer. Once you have identified the viewer, select their name, and on the right-hand side, click on "Add Blerp." You will then be able to explore our extensive library and once you have found the desired blerp, simply click on "Add" to assign it to the respective user.
Check out our Walkon Guides here:
For streamers: https://blerp.com/blog/post/How-To-Set-Up-Blerp-WalkOn-as-a-Streamer
For viewers: https://blerp.com/blog/post/How-To-Set-Up-Blerp-WalkOn-as-a-Viewer
Can't find the answer to your question? Feel free to contact us at [email protected], or join our Discord.